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Home > Quality > Quality & Satisfaction

Catholic Medical Center is committed to continuously improving the quality of care provided in all patient care settings. Good information helps health care consumers make good decisions about their health.

Hospitals and doctors are not all alike. They vary in quality due to differences in their training, experience and services. Differences in quality matter more when you need sophisticated medical care for a complex condition. The doctor and hospital you choose will have a direct impact on how well you do – especially when you need treatment for a serious condition or disease.
 

 
RECENT QUALITY GOOD NEWS
 
Catholic Medical Center has been named to the 2009 Harvard Pilgrim Honor Roll
The third annual Harvard Pilgrim Honor Roll recently recognized CMC among 46 hospitals in Massachusetts, Maine, New Hampshire and Rhode Island whose performance was among the top 25% of those measured nationally on a set of composite quality, safety and patient experience measures.  The measure set includes the 4 Hospital Quality Alliance clinical measure sets (AMI, HF, Pneumonia and Surgical Care Improvement), HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) surgery results, and 4 important Leapfrog patient safety measures (Prevent Medication Errors, Appropriate ICU staffing, Steps toe Avoid Harm and Reduce In-Hospital Injury).  For more information on the Honor Roll, click here.
 
Cardiac Surgery
The Society of Thoracic Surgeons (STS) has designated Catholic Medical Center in the top 10% of hospitals with an STS 3-Star Rating.
  Recently, The Society of Thoracic Surgeons has developed a comprehensive rating system that allows for comparisons regarding the quality of cardiac surgery among hospitals across the country. Approximately 10% of hospitals receive the “3 star” rating, which denotes the highest category of quality. In the current analysis of national data covering the period from January, 2008 through December, 2008, the cardiac surgery performance of Catholic Medical Center was found to be in the highest quality tier, thereby receiving an STS 3 star rating.  For more information, click here.
 
Cardiology
Catholic Medical Center is in the top 10% of hospitals for rapid response to heart attack patients as reported by the Hospital Quality Alliance.
  The Hospital Quality Alliance (HQA) is a public-private collaboration aimed at improving the quality of care provided by the nation's hospitals by measuring and publicly reporting on that care.  Catholic Medical Center was ranked in the top 10% of hospitals participating in the Hospital Quality Alliance in 2007-2008 for rapid response to heart attack patients arriving at the hospital. The partnership between Catholic Medical Center, the New England Heart Institute and local Emergency Medical Services has created a system of care for heart attack patients that ranks with the best in the nation.  For more information, click here
 
We encourage you to learn more about our quality programs. For more information, please call Catholic Medical Center Performance Improvement Department at 603-663-6198.

 
 
 
 
 
 
 
 

 

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